Quick turnaround for our Sprinkler team

It’s been a particularly busy and productive week for our sprinkler division.

Early Monday, one of our longstanding customers reached out to report a potential issue with their storage tank. As a valued client who has trusted us for years, we made it a priority to respond swiftly. We arrived on-site shortly after their call to assess the situation. Upon inspection, we discovered that the isolation gate valve had detached, which was causing limited water flow and could have led to further complications if left unresolved. After running a series of thorough tests, it became clear that the best solution would be to replace the faulty component with a brand new 450mm isolation gate valve.

We sourced the required valve and immediately scheduled the replacement. Ww were able to install the new 450mm gate valve seamlessly. The tank was drained and refilled, and after rigorous testing to ensure everything was functioning as it should, the system was fully operational—all within 48 hours.

The customer was extremely pleased with the fast turnaround and the professionalism we brought to the job. They expressed their appreciation for our team’s quick response and technical skills, noting that the disruption was kept to an absolute minimum.

We’re incredibly proud of our team for their dedication and ability to resolve the issue so efficiently, ensuring our customer’s system was back up and running smoothly in just two days.

It’s another example of our commitment to delivering top-notch service when it’s needed most!